Frequently Asked Questions


How does Pillar Līf compare to other brands?

Where other brands cut corners, we add steps to ensure we're producing the most potent and effective products on the market.

What is hemp extract?

Hemp extract is the potent oil derived from the hemp plant. It contains many beneficial chemical compounds, including cannabidiol, that naturally assimilate into your body to relieve a variety of symptoms

What is CBD?

CBD is one of over 100 chemical compounds derived from the Cannabis Sativa L. hemp plant. It interacts naturally and efficiently with your body's endocannabinoid system to quickly provide a variety of benefits for body and mind.

What's the difference between hemp oil and cbd oil?

Many people use "CBD oil" and "hemp oil" interchangeably. The truth is, hemp oil contains CBD along with many more chemical compounds that work together to create a superior effect. It's like the difference between an apple and apple pie.

What is hemp salve?

Hemp salve is a topical solution that relieves symptoms.

What are cannabinoids?

Cannabinoids are the naturally occuring chemical compounds in the hemp plant that have various beneficial effects on the body and mind. There are over 100 cannabinoids in the Cannabis Sativa L. hemp plant, each of which increases the effects of every other. The more cannabinoids in hemp extract, the higher its therapeutic potency.

Our spagyric hemp extract includes a truly full spectrum of cannabinoids. Many brands use a CBD isolate or broad-spectrum extract that can't compare to our potency. Even many "full-spectrum" brands don't provide as many cannabinoids as our products.

What is the entourage effect?

No, not the half-exciting, half-cringey feeling you get from watching the hbo series. The entourage effect is what happens when the various beneficial chemical compounds of the hemp plant work together to maximize each other's benefits.

Our spagyric hemp extract maximizes the number of cannabinoids and terpenes in our tinctures, meaning we achieve the full entourage effect that cbd-isolate, broad-spectrum and even many full-spectrum competitors can't.

What is spagyric processing?

Spagyric processing is a method of alchemy, a four-thousand-year-old practice meant to purify and perfect objects (like in that book from high school). The spagyric process involves fermentation, extraction and purification of plant matter to produce a potent, purified raw tincture.

We take the leftover hemp material that other producers simply throw onto the compost heap and burn it to a white ash to extract minerals and salts - the good stuff that makes our hemp extract more potent than anything else on the market.

What is full-spectrum vs broad-spectrum CBD?

Hemp extract falls into three categories: full-spectrum, broad-spectrum and isolate.

Full-spectrum extracts have the full complement of beneficial cannabinoids and terpenes that naturally occur in the hemp plant, working together to amplify overall potency. It's like flying first class - comfortable, quiet and smooth.

Broad-spectrum extracts include some, but not all, cannabinoids and terpenes. Without many important compounds, it's not as potent. Think business class - not bad, but you know there's something better just up ahead...

Isolate refers to cbd-only extract. It's like sitting next to a crying baby with no legroom - not great for stress levels or chronic pain.

Is CBD legal in my state?

It is federally legal to buy cbd, but certain states have their own restrictions while others have none. We recommend you check your state laws.


Are your products organic?

Though there is no national organic certification for hemp in the us (yet), we only partner with farms that follow organic practices. We third-party test every batch for pesticides and other impurities to make sure you're getting nothing but the good stuff. All of our other botanicals are either us organic certified or wildcrafted.

Are your products sustainably sourced?

Yes - we care about the earth's wellness as much as our own. We only buy raw ingredients from organic or wildcrafted sources that don't harm the environment or deplete natural resources.

Are your products vegan?

You better believe it! Our founder is a vegan and has made sure all of our products are 100% plant-based.

What are the ingredients in your hemp extract?

Our spagyric hemp oil contains only high-potency hemp extract and mct oil from coconuts.

How does the hemp salve work?

Our herbalists combined spagyric hemp extract with carefully selected botanicals to create a salve that relieves symptoms through simple topical contact.

What do the different numbers on your labels mean?

The milligram (mg) figure indicates the total amount of cannabinoids (cbd) in the container. The higher this number is, the higher the potency of the hemp extract in the product.

The ounce (oz) / milliliters (ml) figure represents the net weight of the total product, inclusive of all ingredients. To compare potency among different brands, simply divide the amount of cbd (in mg) by the total size of the product (in oz or ml). We think you'll find our products will come out on top.

Is your packaging recyclable?

Yes - all of the materials we use, from boxes to bottles, are recyclable.


How do I take hemp extract?

Use the dropper to place your recommended dose under your tongue. Let it sit for about 30 to 60 seconds before swallowing. Depending on your desired outcome, you can take it in the morning to start the day off right, before bed to help you get a deserved night's rest, or any time throughout the day when you need relief from symptoms, but avoid taking it more than once every 3 hours.

How much hemp extract should I take?

Your dose depends on a variety of factors, including your age, weight, symptoms, severity and more. Use our dosing calculator to find your unique dose.

How often should I take hemp extract?

It depends on what you're taking it for, but in general, no more than once every 6 hours.

How do I use the hemp salve?

Rub it on your skin wherever you feel aches, pains or tenderness.


Does CBD get you high?

If we had a dollar... Cannabis contains over 100 cannabinoids. The two most prominent are cannabidiol (cbd) and tetrahydrocannabinol (thc). Cbd is a non-psychoactive compound that has numerous medicinal properties. Thc is the psychoactive component that creates the effect known as being "High".

Industrial hemp, from which most cbd oils are derived, has a high amount of cbd and only a trace amount of thc - not nearly enough to have any effect on your mind. So don't trip. ;)

How long does CBD last?

The calming relief of our potent hemp extract should last between 4 to 6 hours, and will begin within 15 to 30 mintues after dosing.

How long does CBD stay in your system?

While the effects will only last about 4 to 6 hours, traces of cbd remain in your system for about 7 to 10 days.

Is CBD oil bad for you?

There is currently no scientific evidence to suggest cbd has a negative impact on your health.

How does CBD oil make you feel?

We believe it's about what you don't feel - cbd helps to alleviate symptoms, allowing you to simply feel like your best self.

Can you take too much CBD?

It depends on what you mean by "Too much". Taking more than your recommended dose may cause discomfort or unpleasant side effects, but even in extreme quantities it's not dangerous. It's kind of like asking "Can you eat too much pizza?"

Does CBD make you hungry?

Cbd does not have the same effect on the appetite that many associate with thc. In short - no, you won't get the munchies.

Does CBD show up on a drug test?

CBD will not show up on a standard drug test. However, our products do contain a trace amount of thc (not nearly enough to get you "High"), which may, in very rare instances, result in a positive reading.


Is hemp extract safe for my pet?

Of course. Your pet has the same kind of endocannabinoid receptors as you do, so hemp extract will have the same effects.

What are the ingredients in your hemp extract for pets?

Our spagyric hemp oil contains only high-potency hemp extract and MCT oil from coconuts.

How much hemp extract should I give my pet?

It depends on their weight, age, symptoms and severity. Check out our dosing calculator to find your pet's recommended dose.


How do subscriptions work?

Our subscription makes sure you never run out of our products with monthly auto-renewals. Subscribers get 30% off and free shipping on every order.

What is your return and exchange policy?

We're so confident in our products that we offer a 30-day empty bottle guarantee. That means your money back within 30 days, no questions asked.

Can I cancel or change my order?

Yes, you can cancel any non-subscription purchase any time before it has been shipped.

Can I cancel or change my subscription?

Yes, you can cancel, downgrade or upgrade your subscription at any time before your next renewal date.

How do you ship?

The good old usps.

Can I expedite my order?

Yes, we offer usps priority mail shipping options.

Do you ship internationally?

We only ship within the us (for now).

How do I get a refund?

Email us at brian@pillarlif.Com or call 833-946-6633 toll-free and we will get your refund underway.

Do you offer discount codes or coupons?

We occasionally offer discounts or coupons. Stay updated on promotions and other news by subscribing to our email program.